Links between Config Items from different classes

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gtsak
Znuny newbie
Posts: 19
Joined: 19 Apr 2017, 12:54
Znuny Version: 5.0.12

Links between Config Items from different classes

Post by gtsak »

Hello,

i want to know if it is possible to create links between an existing config item and new one.
For example, we have some Location CIs and we want to create new Computer Config Items for these locations. Is it possible to choose a Location CI in the new Computer item's form ( a drop down menu, a search field, etc. ) ?
wurzel
Znuny guru
Posts: 3224
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Links between Config Items from different classes

Post by wurzel »

Hi,

this is not possible with ((OTRS)) Community Edition. You'll need to develop something, or use (commercial) addons.

Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

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