Hi all
i do not understand how to add a custom field to customers user information.
I need to add a text field for Job Role
I have created the new dynamic field but i dont know how to show it together with address, email and other info
Can you please help?
thanks in advance
gibi
Add custom field to customer information
Moderator: crythias
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- Znuny wizard
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- Znuny Version: OTRS 6 CE
- Real Name: Alexey Yusov
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Re: Add custom field to customer information
http://doc.otrs.com/doc/manual/admin/5. ... gistration
Customer Mapping + Customizing the customer_user Table in the OTRS DB
Customer Mapping + Customizing the customer_user Table in the OTRS DB
Alexey Yusov
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
Re: Add custom field to customer information
Thanks for your answer , i have one more question
you linked version 5 manual, but i can see that chapter looks the same for v 6
The Customer dynamic fields available in v 6 cannot be used for what i need ?
The customer mapping seems useful until i need a text field but how do i add multiple selections or a date field ?
I know it's probably easy stuff but i'm a newbie at otrs!
you linked version 5 manual, but i can see that chapter looks the same for v 6
The Customer dynamic fields available in v 6 cannot be used for what i need ?
The customer mapping seems useful until i need a text field but how do i add multiple selections or a date field ?
I know it's probably easy stuff but i'm a newbie at otrs!