Adding a Dynamic field with content from TimeAccounting Module

Moderator: crythias

Post Reply
ITLogSupport
OTRS newbie
Posts: 29
Joined: 19 Aug 2013, 19:34
OTRS Version?: 3.3.8
Real Name: Itlog
Company: USC-IT

Adding a Dynamic field with content from TimeAccounting Module

Post by ITLogSupport » 23 May 2018, 16:23

Hello,

I'd like to add a field with the project list from TimeAccounting module to AgentTicketClose dialog.

Is this possible?

Thanks in advance.

GAR

root
Moderator
Posts: 1234
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.
Contact:

Re: Adding a Dynamic field with content from TimeAccounting Module

Post by root » 23 May 2018, 16:36

Hi,

AFAIK build in Dynamic Field driver for entity exist. I would use an Dynamic Field Driver for database (search OPAR or ask your support contract provider for one). This should give you the possibility to select a project from the project table ob the TimeAccounting module.

- Roy
OTRS 4/5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

You need professional services? Check out https://www.znuny.com/

Post Reply