I am testing OTRS for my company.
My version is : OTRS 6 Patch Level 7
Server OS: Ubuntu 16.04 Server
Everything works fine except Customer login for LDAP users. It takes around 6/7 sec to login. Is that normal?
My Config.pm LDAP part:
Code: Select all
# Customerdata #
#-------------------------------------------------------------------------------------------#
$Self->{CustomerUser1} = {
Name => 'LDAP',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => 'xxx.xxx.local',
BaseDN => 'DC=xxx,DC=local',
SSCOPE => 'sub',
UserDN => 'xxx',
UserPw => 'xxx',
AlwaysFilter => '(&)',
},
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
#['UserSalutation', 'Title', 'title', '1', '0', 'var'],
['UserFirstname', 'Firstname', 'givenname', '1', '1', 'var'],
['UserLastname', 'Lastname', 'sn', '1', '1', 'var'],
['UserLogin', 'Login', 'sAMAccountName', '1', '1', 'var'],
['UserEmail', 'Email', 'mail', '1', '1', 'var'],
['UserCustomerID', 'CustomerID', 'mail', '0', '1', 'var'],
#['UserPhone', 'Phone', 'telephonenumber', '1', '0', 'var'],
#['UserAddress', 'Address', 'postaladdress', '1', '0', 'var'],
#['UserComment', 'Comment', 'description', '1', '0', 'var'],
],
};
Seems when I change SMPTS to sendmail as host module it is much faster, but then email does not work. Please help
Thank you.