I'm planning migrate all attachments from DB to FS in my OTRS 5.
I found the information that "Your web server should run under the 'otrs' user.".
My Apache web server runs under www-data user. I did some testing in my lab and after storage switch the migrated attachments are still there visible and accessible even without changing the user for the webserver. Is it more like that some issues might be noticable in future if I would not change the user who runs the webserver?
I'd like to also ask whether for standard implementation with apache would it be enough to modify
Code: Select all
#export APACHE_RUN_USER=www-data export APACHE_RUN_USER=otrs #export APACHE_RUN_GROUP=www-data export APACHE_RUN_GROUP=otrs
Thank you in advance for all your tips.