I'm going to run OTRS in a active-passive cluster (pacemaker used as crm and corosync provides the communication layer). Pacemaker resource agents will involve a VIP, Apache service, OTRS daemon. What I need to find out if there are any writes made during OTRS operation into the /opt/otrs direectories that would have to be synchronized to the passive node so that in case a fail over occurs (the passive becomes the active node) it will have consistent data. Any hints guys ?
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