New Field in Add Agent from LDAP

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OTRS newbie
Posts: 12
Joined: 16 Dec 2013, 12:20
OTRS Version?: OTRS 6
Real Name: Suhail Salih
Company: AJEX

New Field in Add Agent from LDAP

Post by tvsuhail » 27 Mar 2018, 22:58


How can I sync and additional attribute of "Description" from Active Directory to new Field in the Agents? And, i want to show this additional field data when viewing Agent Information from Agents Master Screen.

My sample configuration is as below,

$Self->{'AuthSyncModule::LDAP::UserSyncMap1'} = {
UserFirstname => 'givenName',
UserLastname => 'sn',
UserLastname => 'mail',
UserDescription => 'Description',


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