Issue in appointment calendar installation

[bmichelot]

Hi All,
I just tried to install the "Appointment Calendar package" and I got this error.

Code: Select all

Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Tue Mar 27 10:08:55 2018

 Message: Sorry, can't install package, because module DateTime v0.52 is required and not installed!

 RemoteAddress: 10.210.0.119
 RequestURI: /otrs/index.pl

 Traceback (1487): 
   Module: Kernel::System::Package::_CheckModuleRequired Line: 3342
   Module: Kernel::System::Package::PackageInstall Line: 505
   Module: Kernel::Modules::AdminPackageManager::_InstallHandling Line: 1938
   Module: Kernel::Modules::AdminPackageManager::Run Line: 883
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1055
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

How can I install missing packages ?

[root]

Hi,

That's a perl module. Check you Linux distribution or use cpan to install it.

- Roy

[bmichelot]

Thanks a lot Roy