Ticket Status View - add more states?

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OTRS newbie
Posts: 7
Joined: 15 Feb 2018, 16:52
OTRS Version?: OTRS 6 Patch Level 5
Real Name: Pedro Pereira

Ticket Status View - add more states?

Post by pmepereira » 16 Feb 2018, 17:37

Hi guys,

I have been searching everywhere, but can't find this...
Is is possible to add more ticket states to the Status View page, instead of just the standard open/closed?

I wanted to quickly view open, close, merged and pending tickets, in their own "tabs".

Thanks in advance,


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