LDAP with Zimbra

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crond
OTRS newbie
Posts: 1
Joined: 12 Feb 2018, 12:38
OTRS Version?: 6.0.3

LDAP with Zimbra

Post by crond » 13 Feb 2018, 09:05

Greetings!

When LDAP setting up via Zimbra a problem occurred, OTRS can not connect and pick up contacts. LDAP settings are correct, checked in other LDAP clients. Settings entered in the web interface OTRS. Core → Auth → Customer. In log writes about YAML module error:

Code: Select all

Tue Feb 13 09:47:04 2018	error	OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-77	There was an error executing ConfigurationInvalidList() in Kernel::System::SysConfig: ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-77 Perl: 5.16.3 OS: linux Time: Tue Feb 13 09:47:01 2018
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Data was only readable pure-perl YAML module, please contact the System Administrator to update this record, as the stored data is still in a wrong format!
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was: "--- |
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Loading the YAML string failed: YAML::XS::Load Error: The problem:
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was not readable even by pure-perl YAML module
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was: "--- |2
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Loading the YAML string failed: YAML::XS::Load Error: The problem:
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Data was only readable pure-perl YAML module, please contact the System Administrator to update this record, as the stored data is still in a wrong format!
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was: "--- |-
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Loading the YAML string failed: YAML::XS::Load Error: The problem:
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Data was only readable pure-perl YAML module, please contact the System Administrator to update this record, as the stored data is still in a wrong format!
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was: "--- |-
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Loading the YAML string failed: YAML::XS::Load Error: The problem:
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Data was only readable pure-perl YAML module, please contact the System Administrator to update this record, as the stored data is still in a wrong format!
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was: "--- |-
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Loading the YAML string failed: YAML::XS::Load Error: The problem:
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Data was only readable pure-perl YAML module, please contact the System Administrator to update this record, as the stored data is still in a wrong format!
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was: "--- |-
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Loading the YAML string failed: YAML::XS::Load Error: The problem:
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Data was only readable pure-perl YAML module, please contact the System Administrator to update this record, as the stored data is still in a wrong format!
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	YAML data was: "--- |-
Tue Feb 13 09:47:02 2018	error	OTRS-CGI-77	Loading the YAML string failed:
Please, help. I have otrs 6 with Patch Level 4. Thanks.

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