Hi there,
I've just upgraded my otrs6beta5 install to the latest RC1 that was just recently released.
Now, all my html tickets are shown as plain text. Previously, when zoomed in on a ticket, the html email was loaded inside an iframe on the article list. Now there's no iframe and the email is converted to text and inside a regular <div>.
I don't see anything that hints to what could have caused this on the changelog.
Any ideas?
Thanks.
[RESOLVED] OTRS 6 RC1 html emails
Moderator: crythias
[RESOLVED] OTRS 6 RC1 html emails
Last edited by lido on 14 Nov 2017, 16:47, edited 1 time in total.
Re: OTRS 6 RC1 html emails
Sorry, I had forgotten to restore the "/var/articles" folder.
Restoring it from backup solved this issue.
Restoring it from backup solved this issue.