OTRS5 REST API KIX module

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DavidB
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Posts: 18
Joined: 11 Sep 2017, 21:42
OTRS Version?: 5.0.23
Real Name: David Bénicy
Company: Université de Sherbrooke

OTRS5 REST API KIX module

Post by DavidB » 13 Oct 2017, 15:27

Hi,

I've been looking arround and haven't found anything yet. I'm wondering if there's a KIX module giving acces to all the OTRS functions calls through REST API or at least more than SessionCreate, TicketCreate, TicketGet, TicketGetList, TicketSearch and TicketUpdate?
Or is it only available through the Business solution?

We'd like to be able to interract with the services.

Thank you!

jojo
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Re: OTRS5 REST API KIX module

Post by jojo » 13 Oct 2017, 15:36

can you please give some more examples (like which functionality, why etc)
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DavidB
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Posts: 18
Joined: 11 Sep 2017, 21:42
OTRS Version?: 5.0.23
Real Name: David Bénicy
Company: Université de Sherbrooke

Re: OTRS5 REST API KIX module

Post by DavidB » 13 Oct 2017, 16:36

Yes,

One thing we are attempting is to provide a custom interface for our customers.
So we would like to be able to fetch the services a user is allowed to select.
For this, we would need to be able to call Kernel::System::Service->ServiceListGet()

DavidB
OTRS newbie
Posts: 18
Joined: 11 Sep 2017, 21:42
OTRS Version?: 5.0.23
Real Name: David Bénicy
Company: Université de Sherbrooke

Re: OTRS5 REST API KIX module

Post by DavidB » 06 Feb 2018, 20:14

So, is it possible to confirm if the API is fully available with the business version?
If so we would strongly consider buying it.

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