otrs.Daemon.pl: DBD::mysql::db do failed: Deadlock found when trying to get lock

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cris12345
OTRS expert
Posts: 95
Joined: 24 Feb 2017, 16:45
OTRS Version?: 5.0.16.01
Real Name: Cristina Corrales
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otrs.Daemon.pl: DBD::mysql::db do failed: Deadlock found when trying to get lock

Post by cris12345 » 21 Aug 2017, 17:44

Hello,

The OTRS was working fine, but an hour ago it is showing this error:
And it is not reading any email.

There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: [Mon Aug 21 11:37:13 2017] otrs.Daemon.pl: DBD::mysql::db do failed: Deadlock found when trying to get lock; try restarting transaction at /opt/otrs/KIX4OTRS/Kernel/System/DB.pm line 455.

Anyone know what could be the error?

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