Move otrs to other server

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cris12345
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Posts: 105
Joined: 24 Feb 2017, 16:45
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Real Name: Cristina Corrales
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Move otrs to other server

Post by cris12345 »

Hi,

I need to move OTRS to other server, so I backup the DB.
But what else I have to do? If I changed the storage mode to articleStorageFS.

Thanks
wurzel
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Posts: 3224
Joined: 08 Jul 2010, 22:25
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Real Name: Florian

Re: Move otrs to other server

Post by wurzel »

Hi,

just follow the upgrade procedure
http://doc.otrs.com/doc/manual/admin/st ... ading.html

and perform the udpate on the new server.


Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

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