Query to filter tickets between dates

Moderator: crythias

Post Reply
wheelshot
Znuny expert
Posts: 188
Joined: 15 Dec 2014, 20:49
Znuny Version: 4.0.24
Location: QC, Canada

Query to filter tickets between dates

Post by wheelshot »

Hi all! A good summer to you all :)

We had that bug in OTRS 4.X and we're testing OTRS 5.X (latest version) and we're still having this issue.

We're doing a search filter to get tickets between dates and the result makes no sense. I'm adding screenshots of the query and the result. Is there anything I can check out to fix this or is this something thats working as intended?
image004.jpg
image005.jpg
Thanks for your support and have a good day!
You do not have the required permissions to view the files attached to this post.
wheelshot
Znuny expert
Posts: 188
Joined: 15 Dec 2014, 20:49
Znuny Version: 4.0.24
Location: QC, Canada

Re: Query to filter tickets between dates

Post by wheelshot »

Anyone has the same problem on their side? You guys need more information? Still no luck finding whats wrong on our side. We though at some point that our understanding of the filter field and the ticket field wasnt good but anything else is still doing the same.

Thanks for your help!
Post Reply