Query to filter tickets between dates

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wheelshot
OTRS wizard
Posts: 187
Joined: 15 Dec 2014, 20:49
OTRS Version?: 4.0.24
Location: QC, Canada

Query to filter tickets between dates

Post by wheelshot » 21 Jul 2017, 15:24

Hi all! A good summer to you all :)

We had that bug in OTRS 4.X and we're testing OTRS 5.X (latest version) and we're still having this issue.

We're doing a search filter to get tickets between dates and the result makes no sense. I'm adding screenshots of the query and the result. Is there anything I can check out to fix this or is this something thats working as intended?
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Thanks for your support and have a good day!
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wheelshot
OTRS wizard
Posts: 187
Joined: 15 Dec 2014, 20:49
OTRS Version?: 4.0.24
Location: QC, Canada

Re: Query to filter tickets between dates

Post by wheelshot » 21 Aug 2017, 20:51

Anyone has the same problem on their side? You guys need more information? Still no luck finding whats wrong on our side. We though at some point that our understanding of the filter field and the ticket field wasnt good but anything else is still doing the same.

Thanks for your help!

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