After some investigation, I figured out how to use the value of a dynamic field inside the "show link" url. The help ([% Data.Field1 | uri %]) is a little bit difficult to understand.
Now my question: is it possible to use values from the ticket e.g. the "From:" field? I'm searching for something like [% Data.Ticket_Email %]
I'm using OTRS free 5.0.18
Code: Select all
https://example.com/index.php?action=showuser&otrs_value=[% Data.DynamicField_MyField1 | uri %]
Selection_108.png
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