Know which agent closed a ticket with stats/reports

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iclaude
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Joined: 31 Mar 2016, 10:30
Znuny Version: OTRS 6.0.30
Real Name: Claude Chelene

Know which agent closed a ticket with stats/reports

Post by iclaude »

Hi,

I would like to know how can i know which agent closed a ticket using the SQL console and Stats.

Regards
OTRS 6
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root
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Re: Know which agent closed a ticket with stats/reports

Post by root »

As far as the closing action requires a ticket lock is the owner attribute.
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