Show ticket Age in statistics as Days/Hour

Moderator: crythias

Post Reply
amdkryn
OTRS expert
Posts: 187
Joined: 02 Oct 2012, 02:52
OTRS Version?: 5.0.27

Show ticket Age in statistics as Days/Hour

Post by amdkryn »

Is there any way to display the ticket Age in the statistics the Days and Hours? It only display the digit that's not Clearly describe. How do I do that. Appreciate any assist on this.

Must report in PDF and is not practical to export as Excel and change the age field manually and then generate PDF.
OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.

Post Reply