Hi,
When the user creates a new ticket using REST service, it allows to populate the 'To' field in the article. But while updating the ticket, its not allowing 'To' field to be updated in the new Article
Please find the curl which I was trying
curl "http://local.test.com/otrs/nph-generici ... d=password" -H "Content-Type: application/json" -d "{\"Article\":{\"Subject\":\"Re:Rest Create Test\",\"Body\":\"This is only a reply test\",\"From\":\"test@test.com\",\"Queue\":\"TestQueue\",\"To\":\"test1@test.com\",\"ContentType\":\"text/plain; charset=utf8\"}}" -X PATCH
Also, when I am doing a reply from OTRS for ticket created through web service, it's not populating the email in 'To'.
Please let me what changes need to be done
Regards
Ann Mathew
Rest Service to update ticket is not setting 'To'
Moderator: crythias