Manage ITSM changes based on group memberships

Moderator: crythias

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seky
Znuny newbie
Posts: 1
Joined: 17 Jul 2016, 09:34
Znuny Version: OTRS5

Manage ITSM changes based on group memberships

Post by seky »

Is there a possibility to manage ITSM changes based on group-queue memberships yet? Currently users / groups with itsm_change roles have an overview of all the changes. I would like to limit this to separate groups to be able to only see their changes (separate departments in the company).

Ive found some older posts claiming that this is not possible. Maybe some new possibilities have come up since then?

Thank you.
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