OTRS::ITSM - Priority Matrix on Process

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diemx2
Znuny newbie
Posts: 14
Joined: 04 Dec 2013, 13:01
Znuny Version: OTRS 5.X
Real Name: Diego Almeida
Company: Pride Solutions INC
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OTRS::ITSM - Priority Matrix on Process

Post by diemx2 »

Hi there,
Why features as CIP and Manage Priority Matrix (OTRS::ITSM) doesn't work on process?
Thank you.
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