Hi all,
Is there any way to change the system text from "lock" to "locked" and from "unlock" to "unlocked" when you are looking at ticket information or a ticket overview? It may seem like a silly thing to want to change but it's been confusing some users of our system.
I tried changing to a different language and translating lock to locked (we use en, so changing to en_CA wouldn't have really had much of an effect other than this) but that didn't seem to do anything. Is there anywhere this could be customized?
Thanks
[SOLVED]Changing lock/unlock text
Moderator: crythias
[SOLVED]Changing lock/unlock text
Last edited by Eggllo on 27 Jun 2016, 16:52, edited 1 time in total.
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Re: Changing lock/unlock text
Did you try to add those changed values in a custom translation file?
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Re: Changing lock/unlock text
I did, but it doesn't seem to have changed anything. Would it be correct that I made an en_Custom.pm with my custom translations inside of it?
Code: Select all
package Kernel::Language::xx_Custom;
use strict;
use warnings;
use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.4 $) [1];
sub Data {
my $Self = shift;
# $$START$$
# own translations
$Self->{Translation}->{'Lock'} = 'Locked';
$Self->{Translation}->{'Unlock'} = 'Unlocked';
# $$STOP$$
return 1;
}
1;
Last edited by Eggllo on 27 Jun 2016, 16:57, edited 1 time in total.
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
MySQL database
Ubuntu 16.04 LTS
Re: Changing lock/unlock text
Update:
I just realized my stupid mistake when I posted my last reply. I somehow managed to forget to change the package name for my custom translation. After changing that everything works perfectly. I also removed
and added
Thanks for the help reneeb.
I just realized my stupid mistake when I posted my last reply. I somehow managed to forget to change the package name for my custom translation. After changing that everything works perfectly. I also removed
Code: Select all
use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.4 $) [1];
Code: Select all
use utf8;
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
MySQL database
Ubuntu 16.04 LTS
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Re: [SOLVED]Changing lock/unlock text
Just wanted to point out that the logic behind the scenes may want the verb to be "Do this" versus "is done", unless you want to say "Make it be this".
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Re: [SOLVED]Changing lock/unlock text
Hi cynthias,
I actually realized this afterwards myself, but OTRS seems to have kept the two separate by using Lock vs lock and Unlock vs unlock, so I was able to get the result that I wanted by changing the translations a bit and only modifying the lowercase versions.
I actually realized this afterwards myself, but OTRS seems to have kept the two separate by using Lock vs lock and Unlock vs unlock, so I was able to get the result that I wanted by changing the translations a bit and only modifying the lowercase versions.
Code: Select all
$Self->{Translation}->{'lock} = 'Locked';
$Self->{Translation}->{'unlock} = 'Unlocked';
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
MySQL database
Ubuntu 16.04 LTS