Errors in the system log when receiving an email (POP3S)

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simargll
OTRS newbie
Posts: 1
Joined: 18 May 2016, 11:10
OTRS Version?: 5.0.10

Errors in the system log when receiving an email (POP3S)

Post by simargll » 18 May 2016, 11:15

Hi!
Errors in the system log when receiving an email (POP3S)
I Install OTRS 5 patch 10.
Configured to work with the postmaster mailbox on gmail.com
Emails sent and received, but constantly written to the log error

Code: Select all

[Wed May 18 11:10:10 2016] otrs.Daemon.pl: using SSL support of Net::POP3 3.05 instead of SSLGlue at /opt/otrs/Kernel/cpan-lib/Net/SSLGlue/POP3.pm line 12.
What could be the reason?

Thank you

Giulio Soleni
OTRS superhero
Posts: 392
Joined: 30 Dec 2010, 14:35
OTRS Version?: 6.0.x and 5.0.x
Real Name: Giulio Soleni
Company: IKS srl

Re: Errors in the system log when receiving an email (POP3S)

Post by Giulio Soleni » 25 May 2016, 10:32

Hi,
it seems that Net::POP3 perl module is not installed/enabled on your system.
I'd look for that...

What is the report result if you run /opt/otrs/bin/otrs.CheckModules.pl
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.

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