Need to multiple SMTP outgoing setting on otrs 4.0.14

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puneet
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Need to multiple SMTP outgoing setting on otrs 4.0.14

Post by puneet » 14 Mar 2016, 09:44

is it possible to configure this particular email address to use perticular mail server? we have three different mail servers.

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Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

Post by reneeb » 14 Mar 2016, 11:48

Perl / OTRS development: http://perl-services.de
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Commercial add ons: http://feature-addons.de

puneet
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Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

Post by puneet » 16 Mar 2016, 11:37

Can you please tell me the steps please

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Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

Post by reneeb » 16 Mar 2016, 11:42

*) Install the add-on
*) Go to admin area
*) Configure what you need in "Manage SMTP settings"
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puneet
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otrs 5 on centos 6

Post by puneet » 17 Mar 2016, 12:46

Error: Please set the value for innodb_log_file_size on your database to at least 256 MB (current: 5 MB, recommended: 512 MB). For more information, please have a look at http://dev.mysql.com/doc/refman/5.6/en/ ... ation.html.

Please help

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Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

Post by wurzel » 17 Mar 2016, 12:49

Hi,

the error message gets you to the solution
http://dev.mysql.com/doc/refman/5.6/en/ ... ation.html

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    puneet
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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by puneet » 18 Mar 2016, 09:06

    Hello

    Actually i didnt understand :(

    puneet
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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by puneet » 18 Mar 2016, 09:34

    realy frustrating i have installed before same steps and now again following the same steps and getting this error
    'Result of database check
    Error: Please set the value for innodb_log_file_size on your database to at least 256 MB (current: 5 MB, recommended: 512 MB). For more information, please have a look at http://dev.mysql.com/doc/refman/5.6/en/ ... ation.html.

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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by reneeb » 18 Mar 2016, 11:17

    The error message gives you all the needed details. You have to change/insert the setting for innodb_log_file_size in your MySQL configuration...
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    puneet
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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by puneet » 19 Mar 2016, 07:49

    how to run genric agent on 4.0.14 otrs please tell me steps

    Many Thanks

    puneet
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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by puneet » 22 Mar 2016, 13:16

    Hi Mate,

    How to move closed tickets one queue to other queue together.

    Can someone help

    puneet
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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by puneet » 22 Mar 2016, 14:28

    POP3S: Auth for user @gmail.com/pop.gmail.com failed!

    Please help i am not able to configure gmail pop3s on otrs

    puneet
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    otrs-5.0.14-02.noarch

    Post by puneet » 30 Jan 2017, 14:36

    Hi Support
    i am facing below error when i am sending email from OTRS from.

    this address is registered as system address and cannot be used.

    My OTRS version is otrs-5.0.14-02.noarch

    Regards
    Puneet Sharma

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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by reneeb » 30 Jan 2017, 14:47

    You can't send a mail to an address that is a system address.
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    puneet
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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by puneet » 31 Jan 2017, 05:34

    Thanks for your reply
    Can you please let me know Where i can change system address

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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by jojo » 31 Jan 2017, 09:09

    Please just use one thread for your topic (which is now: viewtopic.php?f=62&t=34372)
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    puneet
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    Re: Need to multiple SMTP outgoing setting on otrs 4.0.14

    Post by puneet » 31 Jan 2017, 11:31

    Sorry and Thank you so much

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