Error "Need String!" after update 5.0.7

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amdkryn
OTRS expert
Posts: 187
Joined: 02 Oct 2012, 02:52
OTRS Version?: 5.0.27

Error "Need String!" after update 5.0.7

Post by amdkryn »

After I updated to 5.0.7 (ITSM also) the error "Need String!" It is registered several times, but do not know what causes and the error message no longer has any evidence.

Someone is having the same problem? Here I use MultiSMTP with Microsoft Exchange accounts and integrated with the AD users. Before the update that did not happen (but had a worse, "No Type for Unclassified found!".

Except MultiSMTP, I do not use any other unofficial module.
OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.

reneeb
OTRS guru
Posts: 4797
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
Contact:

Re: Error "Need String!" after update 5.0.7

Post by reneeb »

There should be a stacktrace in the logs. Please post this message...
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

amdkryn
OTRS expert
Posts: 187
Joined: 02 Oct 2012, 02:52
OTRS Version?: 5.0.27

Re: Error "Need String!" after update 5.0.7

Post by amdkryn »

Hi,

The log is set to debug but does not appear any other error:

Code: Select all

[Wed Feb 24 16:46:31 2016][Error][Kernel::System::HTMLUtils::ToAscii][75] Need String!

Thanks
OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.

reneeb
OTRS guru
Posts: 4797
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
Contact:

Re: Error "Need String!" after update 5.0.7

Post by reneeb »

Can you check the webserver log?
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

amdkryn
OTRS expert
Posts: 187
Joined: 02 Oct 2012, 02:52
OTRS Version?: 5.0.27

Re: Error "Need String!" after update 5.0.7

Post by amdkryn »

Hi,
Here is a part of the webserver log:

Code: Select all


Message: Need String!

 RemoteAddress: 10.6.5.63
 RequestURI: /otrs/index.pl

 Traceback (11669): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Modules::AgentLinkObject::Run Line: 661
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:36:41 2016

 Message: Need String!

 RemoteAddress: 10.6.5.63
 RequestURI: /otrs/index.pl

 Traceback (11669): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Modules::AgentLinkObject::Run Line: 661
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:36:49 2016

 Message: Need String!

 RemoteAddress: 10.6.5.63
 RequestURI: /otrs/index.pl

 Traceback (4098): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Modules::AgentLinkObject::Run Line: 661
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:36:49 2016

 Message: Need String!

 RemoteAddress: 10.6.5.63
 RequestURI: /otrs/index.pl

 Traceback (4098): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Modules::AgentLinkObject::Run Line: 661
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[0] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[1] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[2] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[3] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[4] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[5] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[6] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:38:42 2016] -e: Use of uninitialized value $FixedAttributes[7] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:21 2016] -e: Use of uninitialized value $SyncUser{"UserPhone"} in string eq at /opt/otrs//Kernel/System/Auth/Sync/LDAP.pm line 339.
[Thu Feb 25 07:40:21 2016] -e: Use of uninitialized value in string eq at /opt/otrs//Kernel/System/Auth/Sync/LDAP.pm line 339.
ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:40:32 2016

 Message: Need String!

 RemoteAddress: 10.6.5.158
 RequestURI: /otrs/index.pl?Action=AgentTicketZoom;TicketID=96057

 Traceback (10871): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreate Line: 64
   Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom Line: 1802
   Module: Kernel::Modules::AgentTicketZoom::Run Line: 634
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:40:32 2016

 Message: Need String!

 RemoteAddress: 10.6.5.158
 RequestURI: /otrs/index.pl?Action=AgentTicketZoom;TicketID=96057

 Traceback (10871): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreate Line: 64
   Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom Line: 1802
   Module: Kernel::Modules::AgentTicketZoom::Run Line: 634
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"21"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"17"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"22"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"23"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"27"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"28"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"12"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $ValueHash{"20"} in string comparison (cmp) at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 348.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[0] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[1] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[2] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[3] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[4] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[5] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[6] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
[Thu Feb 25 07:40:48 2016] -e: Use of uninitialized value $FixedAttributes[7] in join or string at /opt/otrs//Kernel/Output/HTML/Statistics/View.pm line 362.
ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:40:57 2016

 Message: Need String!

 RemoteAddress: 10.6.5.158
 RequestURI: /otrs/index.pl?Action=AgentTicketZoom;TicketID=96053

 Traceback (10871): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreate Line: 64
   Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom Line: 1802
   Module: Kernel::Modules::AgentTicketZoom::Run Line: 634
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:40:57 2016

 Message: Need String!

 RemoteAddress: 10.6.5.158
 RequestURI: /otrs/index.pl?Action=AgentTicketZoom;TicketID=96053

 Traceback (10871): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreate Line: 64
   Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom Line: 1802
   Module: Kernel::Modules::AgentTicketZoom::Run Line: 634
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:42:08 2016

 Message: Need String!

 RemoteAddress: 10.6.5.158
 RequestURI: /otrs/index.pl?Action=AgentTicketZoom;TicketID=96010

 Traceback (4658): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreate Line: 64
   Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom Line: 1802
   Module: Kernel::Modules::AgentTicketZoom::Run Line: 634
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.16.0 OS: linux Time: Thu Feb 25 07:42:08 2016

 Message: Need String!

 RemoteAddress: 10.6.5.158
 RequestURI: /otrs/index.pl?Action=AgentTicketZoom;TicketID=96010

 Traceback (4658): 
   Module: Kernel::System::HTMLUtils::ToAscii Line: 75
   Module: Kernel::Output::HTML::LinkObject::ITSMConfigItem::TableCreateComplex Line: 416
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreateComplex Line: 144
   Module: Kernel::Output::HTML::Layout::LinkObject::LinkObjectTableCreate Line: 64
   Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom Line: 1802
   Module: Kernel::Modules::AgentTicketZoom::Run Line: 634
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1042
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31



OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.

amdkryn
OTRS expert
Posts: 187
Joined: 02 Oct 2012, 02:52
OTRS Version?: 5.0.27

Re: Error "Need String!" after update 5.0.7

Post by amdkryn »

bump
OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.

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