Hey all,
Just wondering if anyone else are having issue since this morning with OTRS for those using Firefox (V44)?
We're receiving AJAX error from the browser. People can work around that but its kinda irritating and occuring around each 14-15 mins.
Anyone else got that bug?
Here's the error:
"Error during AJAX communication. Status: Error:[Exception... "Failure" nresult: "NS_ERROR_FAILURE)" location: JS Frame:: otrsURL/js/js-cache/CommonJS..."
(SOLVED) Firefox update 44 vs OTRS = bug AJAX
Moderator: crythias
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wheelshot
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(SOLVED) Firefox update 44 vs OTRS = bug AJAX
Last edited by wheelshot on 02 Feb 2016, 15:23, edited 1 time in total.
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root
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Re: Firefox update 44 vs OTRS = bug AJAX
Are you still on OTRS 4.0.11 or is this information outdated?
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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wheelshot
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Re: Firefox update 44 vs OTRS = bug AJAX
Yeah sorry it was outdated. Updated it.
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root
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Re: Firefox update 44 vs OTRS = bug AJAX
I tried a Firefox 44 with OTRS 4.0.14 wo/ any problemswheelshot wrote:Yeah sorry it was outdated. Updated it.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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wheelshot
- Znuny expert
- Posts: 188
- Joined: 15 Dec 2014, 20:49
- Znuny Version: 4.0.24
- Location: QC, Canada
Re: Firefox update 44 vs OTRS = bug AJAX
Yeah we just found out what the problem was. Its an update of our NLB hardware that caused some crypting protocol to be reactivated that caused that problem with OTRS (and Confluence).
Sorry and thanks for the help!
Sorry and thanks for the help!