Hi,
We're in a setup where our agents are configuring their favourite queues and services and they'd like to see in their dashboards what concerns them.
Their's an interresting module called "Upcoming events" that shows tickets with events that are near end date (like pending date, etc.) but atm it shows all events from everything in files they have access to.
I found that properties DashboardBackend###0260-TicketCalendar in Ticket -> Frontend::Agent::Dashboard but nothing I tried there was successful. Anyone of you guys found something working to personnalize that? I also tried to put 1 at "OwnerOnly" but seems like its not quite working.
Thanks for your help!
Understanding the dashboard module Upcoming events
Moderator: crythias