TransitionValidationModule

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vincent13
Znuny newbie
Posts: 43
Joined: 28 May 2013, 12:38
Znuny Version: 3.2000
Company: cpr sncf

TransitionValidationModule

Post by vincent13 »

Hello all,

I just need info on using a transition Validation Module.

I don' t understand how to build a condition using the validateDemo (for example)

to build a transition condition, we have to setup : Name / Type / Value

ok for setting type to "Transition Validation Module" but name and value ???
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: TransitionValidationModule

Post by RStraub »

Name is a field you can fill with whatever you like, value is the package name of the transition validation module, e.g.:

Code: Select all

Kernel::System::ProcessManagement::TransitionValidation::ValidateSickness
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
vincent13
Znuny newbie
Posts: 43
Joined: 28 May 2013, 12:38
Znuny Version: 3.2000
Company: cpr sncf

Re: TransitionValidationModule

Post by vincent13 »

Thanks RStraub !

the module is correctly called.
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
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