Simple multiple ticket number search

Moderator: crythias

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vincent13
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Posts: 43
Joined: 28 May 2013, 12:38
Znuny Version: 3.2000
Company: cpr sncf

Simple multiple ticket number search

Post by vincent13 »

I able to provide a text list of the ticket number in any format separator

Is there a way to search from a list of ticket number.

- in a simple ticket search ?
- in a generic agent

I able to provide a text list of the ticket number in any format .
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
crythias
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Re: Simple multiple ticket number search

Post by crythias »

There doesn't appear to be an optimal way to search on multiple ticket numbers at once, barring * searches.
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