I able to provide a text list of the ticket number in any format separator
Is there a way to search from a list of ticket number.
- in a simple ticket search ?
- in a generic agent
I able to provide a text list of the ticket number in any format .
Simple multiple ticket number search
Moderator: crythias
Simple multiple ticket number search
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
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Re: Simple multiple ticket number search
There doesn't appear to be an optimal way to search on multiple ticket numbers at once, barring * searches.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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