I use auto reponse to send an email to customer after he/she sends a new ticket ( auto reply) . This works in general, however not for a certain queue.
Where should I look for a solution since there are no queue filter option in auto response management.
Auto response not working for a queue
Moderator: crythias
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crythias
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Re: Auto response not working for a queue
AutoResponse <-> Queue in Admin.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Auto response not working for a queue
Thank youcrythias wrote:AutoResponse <-> Queue in Admin.