[SOLVED] Can't add multiple attachments (email)

[tommat]

I can choose multiple attachments and after confirmation popup with an email reload with no attachments. In log I get this info: OTRS-CGI-98 Need Filename!
Any ideas ?

[tommat]

Any ideas? Where to look?

[EXG133]

Where are you trying to add attachments? Are you saving them in the DB or on the FS?

You should be able to find more detailed info in the /var/log/messages or the apache logs.

[tommat]

In reply. I don't know

From apache log:
ERROR: OTRS-CGI-98 Perl: 5.14.2 OS: linux Time: Fri Aug 14 11:08:49 2015

Message: Need Filename!

RemoteAddress: 10.0.34.171
RequestURI: /index.pl

Traceback (1708):
Module: Kernel::System::Web::UploadCache::DB::FormIDAddFile Line: 72
Module: Kernel::System::Web::UploadCache::FormIDAddFile Line: 116
Module: Kernel::Modules::AgentTicketCompose::Run Line: 471
Module: Kernel::System::Web::InterfaceAgent::Run Line: 996
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

[RStraub]

Are you using an addon for multiple file upload? I think stock OTRS cannot handle that.

[tommat]

I can add (select) multiple attachments to the mail but for example in notes I can select only one. No additional addons for this.

[crythias]

Not all at once, but one at a time. Same article.
Attach one. Attach another.
Note you will have size limitations.

[dvandorp]

How was this solved?

We are running on 7.0.14 and we have the same problem. We can add multiple attachments but when we send the mail only one is send.

[root]

How was this solved?

We are running on 7.0.14 and we have the same problem. We can add multiple attachments but when we send the mail only one is send.

Hi,

This is eight (!) years old and refers to a completely different version. Please open a new post.

- Roy