OTRS don't Close Connections and Apache Hangs

[carlosgallego]

Hello,

From two weeks ago we have a problems whit the OTRS APP the system hangs and we need to restart the apache service.

We have 2 servers (APP Centos 6.5, runs Apache. --- DB CentOS 6.5 runs MySQL)

On the Apache log I can see this error:

Code: Select all

[Sun May  3 02:56:04 2015] -e: Version string '-1, set by base.pm' contains invalid data; ignoring: '-1, set by base.pm' at /opt/otrs//Kernel/System/Log.pm line 203.

Use of uninitialized value $Param{"Value1"} in string eq at /opt/otrs//Kernel/System/DynamicField/Driver/Base.pm

[Wed Apr 29 14:27:45 2015] -e: DBI connect('database=otrs;host=192.168.1.98;','otrs',...) failed: Lost connection to MySQL server at 'reading authorization packet', system error: 0 at /opt/otrs//Kernel/System/DB.pm line 252
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Apr 29 14:27:47 2015

 Message: Lost connection to MySQL server at 'reading authorization packet', system error: 0

On the Mysql when I excecute the "show processlist" command, the system show more than 250 connections, on normal operation the system show only 30 connections.

On this post the user has the same error, but no solution.

viewtopic.php?t=28058

Thanks a lot for your help, and please excuse my bad english.

Regards

Carlos.