OTRS open new ticket default view article 1

[rvwmgk]

When I open a ticket the default view is article 2 = Auto Response : default reply (after new ticket)

Is it possible to make the default view article 1 = the original email sent by the customer?

I searched SysConfig for "article" but could not find it.

[rvwmgk]

Could someone comment on this, please?

[EXG133]

Frontend::Agent::Ticket::ViewZoom

Ticket::Frontend::ZoomExpandSort -> 'reverse'

It's best to look for stuff in the sysconfig like this: which page am i on? -> It's AgentTicketZoom.
In the sysconfig this is the Frontend::Agent::Ticket::ViewZoom.