Queue.pm file not found error

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keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Queue.pm file not found error

Post by keerthi » 01 Apr 2015, 12:57

Hi,

I am unable to loginto the OTRS customer panel..
i am getting below error can any one help pls....
Error Message: Module kernel/System/Queue.pm not found/could not be loaded!
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crythias
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Re: Queue.pm file not found error

Post by crythias » 01 Apr 2015, 15:25

What did you change? kernel usually is capitalized Kernel. Check sysconfig.
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keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Re: Queue.pm file not found error

Post by keerthi » 02 Apr 2015, 11:21

in SystemLog i am getting the below error.
Module kernel/System/Queue.pm not found/could not be loaded!

Thank u.

keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Re: Queue.pm file not found error

Post by keerthi » 02 Apr 2015, 11:40

I changed kernel to Kernel, now it is working.
Thank you so much.


Keerthi.

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