Queue.pm not found error in OTRS

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keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Queue.pm not found error in OTRS

Post by keerthi » 30 Mar 2015, 11:57

Hi,
when i try to log in to the customer portal of OTRS i am getting the below error..

Module kernel/System/Queue.pm not found/could not be loaded!

Once you please find the below attached screenshot.


Thank u.
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reneeb
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Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
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Re: Queue.pm not found error in OTRS

Post by reneeb » 30 Mar 2015, 13:05

Have a look at the webserver error log... There might be more details...
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keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Re: Queue.pm not found error in OTRS

Post by keerthi » 30 Mar 2015, 13:43

Thank you for your response..


if you dont mind can you please tell me,webserver log means systemLog or anything else??

if it is systemLog it is showing like below:

Mon Mar 30 16:54:56 2015 error OTRS-CGI-10 Module kernel/System/Queue.pm not found/could not be loaded!..

Thank u.

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