OTRS tag to get the mail address which is configured in System Email Addresses Management

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keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

OTRS tag to get the mail address which is configured in System Email Addresses Management

Post by keerthi » 18 Mar 2015, 13:59

Hi,

Can anyone tell me the OTRS tag to get the mail address which is configured in System Email Addresses Management.

thank u.
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nanotowers
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Posts: 203
Joined: 19 Aug 2014, 17:27
OTRS Version?: 3.1.18
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Re: OTRS tag to get the mail address which is configured in System Email Addresses Management

Post by nanotowers » 18 Mar 2015, 15:02

Hello, I do not understand your question.
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

NanoTowerS
"Try not to become a man of success, but rather try to become a man of value." - Albert Einstein

keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Re: OTRS tag to get the mail address which is configured in System Email Addresses Management

Post by keerthi » 18 Mar 2015, 15:07

like <OTRS_CUSTOMER_EMAIL[16]> to get customer email, is there anyway to get the mail address which is configured in System Email Addresses Management for sending mails from otrs, because i have configured two mail ids for two queues.
for sending notifications i want different mail addresses according to the queues.

Thank u

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