Can i able to delete a test queues and test agents from otrs

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keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Can i able to delete a test queues and test agents from otrs

Post by keerthi » 18 Mar 2015, 11:33

Hi All,

i have created test queues and agents for testing purpose.
and now i want to delete that queues and agents,is it possible if it is possible please explain me the process..

Thanks.

kiroxan
OTRS newbie
Posts: 19
Joined: 02 Mar 2015, 19:51
OTRS Version?: OTRS Appliance 4 Pat

Re: Can i able to delete a test queues and test agents from otrs

Post by kiroxan » 18 Mar 2015, 13:08

ou can't delete them,you can either update them or make them invalid.

keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Re: Can i able to delete a test queues and test agents from otrs

Post by keerthi » 18 Mar 2015, 13:57

thank u for u r response.

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