Can i add two sender mails in OTRS.

Moderator: crythias

Post Reply
keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Can i add two sender mails in OTRS.

Post by keerthi » 18 Mar 2015, 07:14

Hi,
Can i configure two mail ids for sender mail (EmailSettings-->EmailAddress) in OTRS...





Thank you.
You do not have the required permissions to view the files attached to this post.

schulmann
OTRS superhero
Posts: 398
Joined: 20 Nov 2011, 16:08
OTRS Version?: 5.0.38
Real Name: Schulmann

Re: Can i add two sender mails in OTRS.

Post by schulmann » 18 Mar 2015, 07:28

keerthi wrote:Can i configure two mail ids for sender mail (EmailSettings-->EmailAddress) in OTRS...
What is a mail id?
A mail address?
Then the answer is yes.

But, what do you want to achieve?
OTRS5/SLES/openSUSE/ESXi/VirtualBox

keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Re: Can i add two sender mails in OTRS.

Post by keerthi » 18 Mar 2015, 07:51

Sorry Mail address only.
Can you please explain how...

and how to configure SendmailModule::AuthUser and SendmailModule::AuthPassword for the two mail addresses in
Edit Config Settings in Framework -> Core::Sendmail.

Thank you..

reneeb
OTRS guru
Posts: 4795
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
Contact:

Re: Can i add two sender mails in OTRS.

Post by reneeb » 18 Mar 2015, 10:03

If you have different SMTPs, you should have a look at http://opar.perl-services.de/dist/MultiSMTP-4.0.4
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

keerthi
OTRS expert
Posts: 55
Joined: 24 Feb 2015, 06:39
OTRS Version?: OTRS3.3.5

Re: Can i add two sender mails in OTRS.

Post by keerthi » 18 Mar 2015, 11:31

thank u for ur response.

rkoots
OTRS newbie
Posts: 8
Joined: 13 Jan 2016, 03:45
OTRS Version?: OTRS 5
Real Name: Raj

Re: Can i add two sender mails in OTRS.

Post by rkoots » 13 Jan 2016, 20:24

I tried installing "MultSmtp" but dont find option to do in sysconfig to configure multismtp ? can anyone help me please???

I m using otrs5.

Can you help please?

I cant able to do. :(

reneeb
OTRS guru
Posts: 4795
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
Contact:

Re: Can i add two sender mails in OTRS.

Post by reneeb » 13 Jan 2016, 23:00

It's not in SysConfig. It's in the admin area. See the block "Email settings"...
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

wurzel
OTRS guru
Posts: 2773
Joined: 08 Jul 2010, 22:25
OTRS Version?: 6.0.x

Re: Can i add two sender mails in OTRS.

Post by wurzel » 14 Jan 2016, 09:46

Hi,

or use a local mailserver.

Flo
    ((OTRS)) Community Edition 6.0.x, LAMP LIVE auf Debian 10
    OTRS 7 SILVER

    -- Ich beantworte keine Forums-Fragen PN - No PN please

    I won't answer to unfriendly users any more. A greeting and regards are just polite.

    Post Reply