Changing order of drop down values

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aph
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Changing order of drop down values

Post by aph »

Is is possible to change the order od drop down values, which I think is alphabetical by default. For example in case of ticket type I find it useful to have a different order for drop down values like having the most common type as first value and so on
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
jojo
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Re: Changing order of drop down values

Post by jojo »

no
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yuri0001
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Re: Changing order of drop down values

Post by yuri0001 »

Hi!
It's not look fine but you cam add numerical prefix to the values in the list, like "01...value_C", "02...value_A" ... to sort your values in dropdown list.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
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aph
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Re: Changing order of drop down values

Post by aph »

Thank you yuri! A 'dirty' solution, a solution nevertheless :D
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
RStraub
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Re: Changing order of drop down values

Post by RStraub »

And if you want to tidy it up again, add a translation :)
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yuri0001
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Re: Changing order of drop down values

Post by yuri0001 »

Yes, it's more fine idea! :D
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
aph
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Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Re: Changing order of drop down values

Post by aph »

Thanks
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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