CMDB Search issue [open BUG]

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andreaconsadori
Znuny newbie
Posts: 19
Joined: 11 May 2010, 14:37
Znuny Version: 2.4.7

CMDB Search issue [open BUG]

Post by andreaconsadori »

Hi, i just upgrade to otrs 4.0.2 and i see that serach under CMDB tab isn't working.... any hints?

a bug? i see i'm not alone

viewtopic.php?f=53&t=22322&p=88004&hili ... rch#p88004
viewtopic.php?f=62&t=27117&p=108939&hil ... ch#p108939

i confirm is a bug and the "manual patch" works

http://bugs.otrs.org/attachment.cgi?id=2918
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jevans
Znuny newbie
Posts: 22
Joined: 04 Dec 2014, 21:14
Znuny Version: 4.0.2
Real Name: Jacob Evans
Company: Higher Information Group

Re: CMDB Search issue [open BUG]

Post by jevans »

Patch works, I put my file in /opt/otrs/Custom/Kernel/Modules

Note: Line numbers did not match up for me.
cmile
Znuny newbie
Posts: 3
Joined: 11 Jul 2013, 11:16
Znuny Version: 4.0.2

Re: CMDB Search issue [open BUG]

Post by cmile »

I have submitted a pull with request with an alternative solution for the problem that worked for me on 4.0.2:

https://github.com/OTRS/ITSMConfigurati ... ent/pull/9
jevans
Znuny newbie
Posts: 22
Joined: 04 Dec 2014, 21:14
Znuny Version: 4.0.2
Real Name: Jacob Evans
Company: Higher Information Group

Re: CMDB Search issue [open BUG]

Post by jevans »

Nice,

I dropped https://raw.githubusercontent.com/VGSeb ... mSearch.tt
into /opt/otrs/Custom/Kernel/Output/HTML/Standard

Code: Select all

chown otrs:apache /opt/otrs/Custom -R
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