[SOLVED] Admin Menu

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nanotowers
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[SOLVED] Admin Menu

Post by nanotowers »

Hi everybody,

How i cam resolv this problem, the admin items is hodden, look the picture.
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Last edited by nanotowers on 24 Nov 2014, 23:04, edited 1 time in total.
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

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jojo
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Re: Admin Menu

Post by jojo »

what did you change before?
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Re: Admin Menu

Post by nanotowers »

Hello jojo i installed a package called DynamicAdminMenu
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

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Re: Admin Menu

Post by jojo »

well, try to rebuild the config.
if this is not workign deinstall the package
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Re: Admin Menu

Post by nanotowers »

how i can do it?
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

NanoTowerS
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Re: Admin Menu

Post by jojo »

bin/otrs.PackageManager.pl
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Re: Admin Menu

Post by nanotowers »

ok in this file, what line must be changed?? i not see any line about the package installed.
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

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Re: Admin Menu

Post by nanotowers »

i uninstalled the package and this is the result. Help!
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OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

NanoTowerS
"Try not to become a man of success, but rather try to become a man of value." - Albert Einstein
nanotowers
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Re: Admin Menu

Post by nanotowers »

Thank you jojo, i uninstalled the package with packagemanager.pl and i rebuild the config like you said me.
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

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Re: Admin Menu

Post by reneeb »

nanotowers wrote:Hello jojo i installed a package called DynamicAdminMenu
As this is a module I wrote, I'm eager to find the problem so that I can fix it. Can you tell me if there were any error messages in the logs? Was there a "notification" (below the navigation bar) in the AdminPackageManager where some problems with the installation were mentioned (something like "... not installed correctly")?

Did you restart your webserver?
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Re: [SOLVED] Admin Menu

Post by nanotowers »

Hello, in the moment on the installation the software didn't show me errors, but when i log out and login again, the windows has been hidden. i think that this was a human error. thank you.
OTRS: 3.1.18, OTRS::ITSM 3.1.10
Apache2/MySQL 5+

NanoTowerS
"Try not to become a man of success, but rather try to become a man of value." - Albert Einstein
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