[SOLVED] OTRS and database on separated servers

[HervE]

Hello forum,

What could you tell me about OTRS application and OTRS database installation on 2 separated servers?
Is it easy to implement?
Do I only have to set a hostname different from "localhost" while installing OTRS application (at database step)?

Best regards,
HervE

[crythias]

That's more or less it, but the MySQL server needs to be configured to allow remote connections. At least specifically from OTRS server.

[HervE]

Yes, that makes sense.

By the way (I've edited my signature), we're using SQL Server instead of MySQL.

Regards,
HervE

[HervE]

As experienced with SQL Server:

During the OTRS web installation, the syntax of distant hostname must follow this model:
DBServerName\DBInstanceName

Works fine.

HervE