Is there any solution to manage attachement file using process ticket ?
propose add an attchement for agent and customer on creation form ?
Process and attachment
Moderator: crythias
Process and attachment
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
Re: Process and attachment
OTRS has a Feature Add-On for this request.
It's named OTRSDynamicFieldAttachment
It's named OTRSDynamicFieldAttachment
My english is better than your german
"Produktiv": OTRS: 5.0.x, OTRS::ITSM 5.0.x
"Testing": OTRS 6 git
OS: Debian 8.0 (Jessie)
Apache2.4.10/MySQL 5.5.41
"Produktiv": OTRS: 5.0.x, OTRS::ITSM 5.0.x
"Testing": OTRS 6 git
OS: Debian 8.0 (Jessie)
Apache2.4.10/MySQL 5.5.41