Hey all
I have been searching for months on how to change the time display in our Customer Response dashlet from "Age" to something like "Time since last response/activity/article"
This isn't just a sort we're looking for, but the actual display. We'd like to keep the Age option for the main dashlet if possible.
Any and all help appreciated.
Thanks in advanced!
Dashboard: Last Response /Article time instead of Ticket Age
Moderator: crythias
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AMurderOfCrows
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AMurderOfCrows
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- Znuny Version: 3.0.20
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AMurderOfCrows
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CharlesD
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Re: Dashboard: Last Response /Article time instead of Ticket
I hope anywone can help you.
Because i need the same thing.
Because i need the same thing.
Re: Dashboard: Last Response /Article time instead of Ticket Age
creating duplicated accounts does not help 
1: OTRS 3.1.21 + Support + MasterSlave @ CentOS 6.5 , MySQL
2: Test: OTRS 3.1.21 + Support + MasterSlave @ CentOS 6.5 , MySQL
3: Test-2: OTRS 3.3.x + Support + MasterSlave @ CentOS 6.5 , MySQL (iphone, idoit-trash)
2: Test: OTRS 3.1.21 + Support + MasterSlave @ CentOS 6.5 , MySQL
3: Test-2: OTRS 3.3.x + Support + MasterSlave @ CentOS 6.5 , MySQL (iphone, idoit-trash)
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AMurderOfCrows
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Re: Dashboard: Last Response /Article time instead of Ticket Age
who created a duplicate account?
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reneeb
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Re: Dashboard: Last Response /Article time instead of Ticket Age
This needs development. Znuny.com has developed a package, that might help (I haven't tested it yet): http://znuny.com/en/#!/addons -> #10
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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CharlesD
- Znuny newbie
- Posts: 30
- Joined: 19 May 2014, 18:03
- Znuny Version: 3.1.11
- Real Name: CHARLES
- Company: DEDALUS-DOPASYS-WEB100t
Re: Dashboard: Last Response /Article time instead of Ticket Age
It's not a account duplicated, i just need the same help...
And thx for your answer, but it's not exactly what i'm searching.
it's no too far, but isn't it...
I know, in sysAdmin i can have an order by Age, if i'm using the TIME field.
actually Time field = AGE, i don't know what else (AGE) can i put, and i'm searching something like "Time since last response/activity/article"
the zuny#10 is interesting but not for my Dashboard.
Sorry For my bad english
And thx for your answer, but it's not exactly what i'm searching.
it's no too far, but isn't it...
I know, in sysAdmin i can have an order by Age, if i'm using the TIME field.
actually Time field = AGE, i don't know what else (AGE) can i put, and i'm searching something like "Time since last response/activity/article"
the zuny#10 is interesting but not for my Dashboard.
Sorry For my bad english