OS: Ubuntu 12.04
OTRS: v3.3.7 upgraded from v3.3.6 installed from source
DB: Remote MySQL DB
Everything seems to be working properly, except I keep getting the message "Scheduler process is registered but might not be running" within the Agent Control Panel.
If I force start it through the web interface or the Init script, the message will disappear but returns within 10-15 minutes. When ever I see that message, I check the status with otrs.Scheduler.pl -a status, and it always returns that it is running with a PID.
I have some log entries from the Apache error.log that might be relavant:
Code: Select all
ERROR: OTRS-otrs.Scheduler-1 Perl: 5.14.2 OS: linux Time: Thu Jun 19 10:45:35 2014
Message: NOTICE: otrs.Scheduler.pl is registered in the DB, but the registry has not been updated in 1896 seconds!. The registration will be deleted so the Scheduler can start again without forcing
Traceback (12313):
Module: main::_AutoStop (unknown version) Line: 672
Module: main::_Start (unknown version) Line: 231
Module: /opt/otrs/bin/otrs.Scheduler.pl (unknown version) Line: 161Code: Select all
Jun 19 10:50:01 primary-web-stp OTRS-otrs.Scheduler-1[12325]: [Notice][main::_Stop] Scheduler Daemon Stop! PID 12316
Jun 19 10:50:02 primary-web-stp OTRS-otrs.Scheduler-1[11841]: [Error][main::_AutoStop][Line:672]: Process could not be found in the process table!#012Scheduler is stopping...!
Jun 19 10:50:02 primary-web-stp OTRS-otrs.Scheduler-1[12316]: [Error][main::_AutoStop][Line:672]: Process could not be found in the process table!#012Scheduler is stopping...!
Jun 19 10:50:02 primary-web-stp OTRS-otrs.Scheduler-1[12329]: [Notice][main::_Start] Scheduler Daemon start! PID 12329Code: Select all
Jun 19 10:20:02 primary-web-stp OTRS-otrs.Scheduler-1[12182]: [Notice][main::_Status] Scheduler Daemon status request! PID 11841I'm at my wit's end at this point, so I'd really appreciate any help.