OTRS create a new multiple ticket?

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kalyana1315
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OTRS create a new multiple ticket?

Post by kalyana1315 »

hello,


how can create new multiple ticket by agent . currently agent creating by new email or phone ticket. same way any option we are try create multiple ticket by agent ??
reneeb
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Re: OTRS create a new multiple ticket?

Post by reneeb »

???

I do not understand what you try to achieve...
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kalyana1315
Znuny expert
Posts: 171
Joined: 24 Apr 2013, 12:29
Znuny Version: OTRS3.3
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Company: TATA Technologies
Location: Pune,India
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Re: OTRS create a new multiple ticket?

Post by kalyana1315 »

reneeb wrote:???

I do not understand what you try to achieve...
we having five clients . now i want to create ticket all client one ticket that is same subject and body but customer id and ticket id is different need.

any option create new email or other way multiple ticket ticket creating by agent .
AndreSchibsted
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Re: OTRS create a new multiple ticket?

Post by AndreSchibsted »

Did you find solution for this?
:shock:
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