hello,
how can create new multiple ticket by agent . currently agent creating by new email or phone ticket. same way any option we are try create multiple ticket by agent ??
OTRS create a new multiple ticket?
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Re: OTRS create a new multiple ticket?
???
I do not understand what you try to achieve...
I do not understand what you try to achieve...
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Re: OTRS create a new multiple ticket?
we having five clients . now i want to create ticket all client one ticket that is same subject and body but customer id and ticket id is different need.reneeb wrote:???
I do not understand what you try to achieve...
any option create new email or other way multiple ticket ticket creating by agent .
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Re: OTRS create a new multiple ticket?
Did you find solution for this?