ITSM autoincrement doesn't work

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dcorbera
Znuny expert
Posts: 164
Joined: 15 Mar 2013, 17:09
Znuny Version: OTRS 3.2

ITSM autoincrement doesn't work

Post by dcorbera »

We are installing the ITSM tool. We put autoincrent on Core::ITSMChange, but it doesn't work. When we create a new chanche the change number contains de date.
Can you help us?
Many thanks
Using:
OTRS HELP DESK 3.3.5
OTRS ITSM 3.3.5
POSTGRES 8.3
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