[Solved] Translation fail when upgrade to 3.3.6

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Gonzalo
Znuny newbie
Posts: 75
Joined: 06 Nov 2013, 19:20
Znuny Version: 5.0.8
Real Name: Gonzalo

[Solved] Translation fail when upgrade to 3.3.6

Post by Gonzalo »

HI!

I upgrade from version 3.2.9 to 3.3.6. I checked that I have my own Kernel/Language/es.pm but it's uses the original "es.pm" that I initially deleted.

What is happening?

Thanks
Last edited by Gonzalo on 14 Apr 2014, 16:56, edited 1 time in total.
OTRS 5.0.8 with Oracle Linux Server release 7.1 with MariaDB database

---------------------------------------------------------
OTRS 3.3.6 on Centos 6.0 with MySQL database
jojo
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Re: Translation fail when upgrade to 3.3.6

Post by jojo »

don't overwrite or replace the language files. use a custom language file if needed
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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StephanSch
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Posts: 29
Joined: 22 Mar 2007, 18:51
Znuny Version: 3.3.6
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Re: Translation fail when upgrade to 3.3.6

Post by StephanSch »

Hi,

did you clear cache?

Code: Select all

shell> bin/otrs.RebuildConfig.pl
shell> bin/otrs.DeleteCache.pl
OTRS Produktiv: 3.3.6
OS: Debian 7
Apache 2.2.22
MySQL 5.5.35
jojo
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Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Translation fail when upgrade to 3.3.6

Post by jojo »

Translations should not be cached by OTRS, but by the webserver. So a restart of the webserver is needed.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Gonzalo
Znuny newbie
Posts: 75
Joined: 06 Nov 2013, 19:20
Znuny Version: 5.0.8
Real Name: Gonzalo

Re: Translation fail when upgrade to 3.3.6

Post by Gonzalo »

Thanks jojo and StephanSch!

I clean the cache and now everythings works fine!
OTRS 5.0.8 with Oracle Linux Server release 7.1 with MariaDB database

---------------------------------------------------------
OTRS 3.3.6 on Centos 6.0 with MySQL database
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