error upgrade Help Desk 3.2.10 to 3.3.2

[dcorbera]

Hello.
We are upgrading OTRS Help Desk 3.2.10 to 3.3.2. We have the ITSM 3.2.9 intalled too.
When finished the upgrade, we can not login to the application.
The error seems to be related with jquery version. The file ZZZAuto.pm contains references to jquery 1.8.21(attached screenshot)

We have tried to remove ZZZAuto.pm and after that we can log in to otrs and seems to work, but we lost our customizations.

With previous upgrade from 3.1 to 3.2 we don't have any problem.

What can I do to solve this problem?

Thanks

[reneeb]

update the settings in ZZZAuto.pm. Search for the jquery path and update it (for the new path see <OTRS_HOME>/var/httpd/htdocs/js)

[dcorbera]

it doesn't work correctly.
We can't install this version due this problem.
Thanks

[jojo]

hire professional help (as this is not a framework issue nor a bug)